Welcome to Golden Gate Visa and Tours LLC, the online service provided by Golden Gate Visa and Tours LLC (“Golden Gate Visa and Tours LLC”, “we”, or “us”). This document outlines the terms under which you can access and utilize our online services, which include our website, and other software related to our services, the information we provide on our websites, blogs, and other online resources (broadly, “Content”), as well as any goods or services you request from us via our websites such as travel documentation (broadly, “Service”).
Here is Our Agreement:
By utilizing our service, you indicate your acceptance of these Terms of Service(this "Agreement"), along with any additional provisions of the agreement, and consent to the collection, utilization, and disclosure of your information as explained in our Privacy Policy. Abiding by this Agreement is essential for all users of our service, regardless of whether they have registered for an account with us. Please re-check all the details carefully to ascertain compliance. If you disagree with the conditions, you won't be authorized to access or utilize our service.
User Agreement and Definition of Terms:
By accessing or utilizing our service, or by tapping “Accept” or a similar button, you confirm that you have read, understood, and agreed to be bound by this Agreement. In this Agreement, the terms “you” & “yours” refer to each client, including minors. For users under the age of eighteen(18), parental guidance and approval must be obtained. If you suspect that a minor has used our service without consent, please contact us at info@Golden Gate Visa and Tours LLC.com.
Notice of Arbitration:
It is crucial to note that disputes between users and Golden Gate Visa and Tours LLC relating to this Agreement or any aspect of our service will be resolved through Binding Arbitration. By agreeing to this Agreement, you waive your right to a jury trial, as well as the opportunity to participate in a class action lawsuit or class-wide arbitration. Further details are provided below.
Accounts, data, and passwords for users:
While browsing our publicly available content does not require a user account, creating an account is necessary to fill out our application form and access specific parts of our service. This account creation process requires providing certain Basic User Information. We strongly encourage you to opt for a unique and secure password, different from any other service and ensure that you log out after each session for security purposes. You are in control of keeping your Basic User Info accurate, complete, and confidential and any activities are undertaken using your account details. Failure to provide appropriate information or maintain the security of your account will not hold Golden Gate Visa and Tours LLC liable for any losses or damages. In cases of unauthorized use, immediately modify your password & inform our Customer Service team.
Your Relationship with Us:
By approving the Agreement, you comprehend that Golden Gate Visa and Tours LLC is a stand-alone service that is not a part of any government or governmental organization and is not maintained, functioned, supported, promoted, or owned by them. Our service should not be considered a source of advice on regulations or the law. Users must seek guidance from their legal advisor regarding visa and documentation requirements, even when obtaining travel-related documentation through our service.
In addition, your acceptance of this Agreement authorizes us to communicate with you electronically through various means, which includes unencrypted email, chat within our website, or other informative technology including the disclosure of your private data to you and other parties under our privacy policy. Risks associated with transmitting data through the internet or telecommunications services are assumed by users.
Privacy and Security:
You agree to the gathering, use, and dissemination of your private information and abstracted and/or anonymous information as described in our Privacy Policy whenever you utilize our service. Safeguarding the privacy & security of your Private Information is a priority for us.
The security of your computer or mobile device, communications preferences, your Internet security or accessibility, or those of other communication services required for accessing the Service, which includes any communications between you and our Service, are all not covered by Golden Gate Visa and Tours LLC's obligation.
We are serious about preventing unauthorized access to the data we have on you, and to achieve this goal, we take numerous security precautions, some of which are detailed in our Privacy Policy. However, the Service operates by software, hardware, and distributed networks of computers, any of which could occasionally need maintenance or encounter issues or security breaches outside of our control.
We can't, however, assure you that unauthorized parties won't ever access or misuse your private information. By providing your Private Information, you acknowledge and accept these risks.
Your Rights in utilizing our services:
When you create an account with us, you are permitted a limited, comprehensive, license to use our Service, as outlined in this Agreement. This license remains in effect until you voluntarily close your account or until we close it according to this Agreement. This license allows you to benefit from the Service and the Software, subject to the applicable license terms provided with this Agreement. It's important to note that apart from these mentioned licenses, you do not acquire any other rights or interests in Golden Gate Visa and Tours LLC or the Service.
Your Rights to Private Info & Other Data:
You retain all rights to your Private Info and any other data you upload through your account. These rights are based on the terms outlined in this Agreement, which also grant certain rights to Golden Gate Visa and Tours LLC concerning processing your data to provide the Service and other actions expressed in this Agreement & our “Privacy Policy”. Except for this limited license and the rights granted in this Agreement, Golden Gate Visa and Tours LLC acknowledges & agrees that it does not obtain any right, title, or interest from you in any of your Private Info & other details you submit to us.
Golden Gate Visa and Tours LLC's Rights in the Service:
By acknowledging this Agreement and utilizing our Service, you comprehend and agree that Golden Gate Visa and Tours LLC possesses various rights in the Service, as well as the info and content generated through its use. These rights are such as:
Data rights:
To operate the Service effectively, we require certain rights to process the info you submit, including your Private details. This license allows us to perform technical actions and data processing without legal implications. By utilizing the Service & uploading data, you grant Golden Gate Visa and Tours LLC a license to process, display, perform, distribute, modify, and reproduce such data, solely to operate the Service.
Golden Gate Visa and Tours LLC may make your data available to third parties, with which Golden Gate Visa and Tours LLC has contractual relationships related to the provision of the Service, solely to provide such services, or if access to or disclosure of your data is necessary to comply with legal obligations or perform the requested Services, as determined by Golden Gate Visa and Tours LLC.
Intellectual Property Rights(IP Rights):
By utilizing the Service, you understand and consent that all intellectual property rights, which includes trademarks, copyright, patent, trade secret, and other relevant laws, regulations, and conventions, are used to protect all rights within the Service, which comprises the Golden Gate Visa and Tours LLC Software and all Content. Your right to utilize the Service or any Content is bound to this Agreement, and Golden Gate Visa and Tours LLC reserves all rights in the Service and Content, unless expressly stated otherwise by Golden Gate Visa and Tours LLC through a separate license. You acknowledge that the Service, along with moral rights & any related documentation, is owned entirely by Golden Gate Visa and Tours LLC and its licensors. Decompiling or attempting to extract the source code from any Golden Gate Visa and Tours LLC software is also prohibited unless expressly allowed by an open-source license, with the company's prior written consent, or if you are otherwise legally entitled to do so.
Furthermore, The company name, logo, and associated graphics of Golden Gate Visa and Tours LLC, as well as the service marks and trade names utilized concerning the Service, are the company's trademarks and cannot be used by anyone else without their permission, including in relation with any third-party goods or services. All other brand names, trademarks, and service marks used in the Service are the property of their respective owners.
Feedback:
Please take note that Golden Gate Visa and Tours LLC will examine any ideas, recommendations, documents, proposals, or Contributions (except your Private Information) regarding the Service or our services and goods as follows:
There shouldn't be any proprietary or sensitive information in Your Contributions.
There is no express or implied confidentiality requirement on the part of Golden Gate Visa and Tours LLC concerning the Contributions.
The Contributions can be used or disclosed for any reason at the discretion of Golden Gate Visa and Tours LLC.
Golden Gate Visa and Tours LLC may be working on or considering comparable ideas or concepts.
Without any responsibility to you, Golden Gate Visa and Tours LLC acquire ownership of your Contributions.
Under no circumstances are you qualified for any accounting, or refund from Golden Gate Visa and Tours LLC.
By sending us any Contributions, you certify that any IP rights and other pertinent rights holders have consented to waive their claims and given you the authorization you need to deliver the Contributions to us. Golden Gate Visa and Tours LLC's rights to utilize or reveal any private data contained in your Contribution shall be restricted by any applicable laws.
Understanding the Right to Modify
In our commitment to provide the best possible service, we reserve the right to introduce new elements and make modifications that may impact the previous mode of operation of the Service or the Golden Gate Visa and Tours LLC Software. While we anticipate that these changes will optimize the overall user experience, it is important to acknowledge that you may not always agree with them. Additionally, we reserve the right to set limitations on various aspects of the Service, such as the nature of results available, document accessibility, messaging capabilities, data access or distribution, and other similar restrictions. These limitations may be implemented at any time, with/without prior notice. It is also crucial to note that certain components of the Service, which were previously free, may incur fees in the future.
Modification Implications:
You understand and consent that certain actions taken by Golden Gate Visa and Tours LLC may temporarily or permanently hinder your ability to access or utilize the Service. Consequently, Golden Gate Visa and Tours LLC shall not be held responsible or liable for any such actions or consequences, which include the deletion or unavailability of data or content. You acknowledge that if any aspect of the Service is modified, suspended, or discontinued, we won't be held responsible to you or any third parties, whether it occurs temporarily or permanently.
Engaging Third Parties:
To ensure the smooth functioning of our Service, Golden Gate Visa and Tours LLC may engage selected affiliates or other third-party Service Providers who will contribute technical or other essential services. By utilizing our Service, you understand and agree to the involvement of these Service Providers. Furthermore, Golden Gate Visa and Tours LLC may enter into contracts with third-party sellers to provide related goods and other supplementary elements needed for the Service, as well as payment processors to facilitate transactions. Our Privacy Policy provides detailed information on the extent of access that affiliates or third parties may have to your Basic User Information, Private Info, & other data. Similarly, our Commercial Terms outline the nature of our relationship with third-party product sellers or payment processors.
Utilization of Third-Party Software:
At times, the Service may include computer software from third parties, used with permission from the licensors and/or copyright holders, as part of the Golden Gate Visa and Tours LLC Software. Further information about such third-party software can be obtained through written requests and within the relevant Golden Gate Visa and Tours LLC Software. It is important to understand that Golden Gate Visa and Tours LLC does not provide any warranty or guarantee concerning this third-party software.
Software Updates:
As part of our commitment to improve/enhance, repair, and further develop the Service, Golden Gate Visa and Tours LLC may periodically download software updates to your devices. These updates aim to guarantee an effortless experience for users. Whenever possible, we will give you the choice to install the updates. However, there may be circumstances, such as security risks, where installation of the updates becomes mandatory to continue accessing the Service. By using the Service, you grant Golden Gate Visa and Tours LLC permission to deliver these updates and receive them on your devices.
Monitoring and Content Responsibility:
Golden Gate Visa and Tours LLC retains the right to monitor the implementation of the Service at any time, within its sole judgment. We may delete any content that may be deemed illegal, potentially subject Golden Gate Visa and Tours LLC to liability, violate this Agreement, or is inconsistent with the intended motive of the Service.
Requirements and User Content:
Given what our Service entails, certain conditions must be adhered to, and you must exercise caution while utilizing it. Additionally, any content uploaded or added to the Service by clients, including product reviews, survey responses, feedback, or other written materials(broadly referred to as “User Content”), remains the sole responsibility of the creator. If it refers to or engages with Golden Gate Visa and Tours LLC, our Content, the Service, or any of our offerings or services, User Content may also include material from third-party services. You represent and warrant that any User Content you publish is appropriate, complete, up-to-date, and complies with all applicable laws and regulations. User Content must not infringe intellectual property rights(IP Rights), defame or threaten anyone, impersonate others, or contain unauthorized advertising or harmful elements.
You grant us a license to utilize, duplicate, send out, share, publicly perform, show, edit, change, and create derivative works from your User Content for any purpose, without charge, by submitting User Content through the Service. This license is global, ongoing, non-exclusive, sub-licensable(through multiple tiers), and royalty-free. Additionally, an irreversible, non-exclusive license to access and use your User Content is granted to users of our websites and the Service. You give up all moral, privacy, and publicity rights in your User Content. Unless otherwise expressly agreed in writing, this agreement has no bearing on your ownership or license rights in your User Content. You certify that you have the required authorizations in place to grant us the aforementioned licenses without violating the rights of any third parties.
Verify Travel Documents with Utmost Care:
Responsibility for Accurate Travel Information :
When you receive your travel document, whether it's a visa, photograph, or passport, it is crucial that you promptly verify all the data provided to ensure its correctness & completeness. As a responsible traveler, you have to notify us immediately if any discrepancies or deficiencies are identified. We strive to rectify any documentation issues, but we can only do so if you inform us promptly. Neglecting to report any deficiencies and proceeding with your travels may lead to adverse consequences for which you will be held accountable.
Passport Validity and Email Delivery
In addition to confirming the accuracy of your travel documents, it is crucial to ascertain that your passport remains applicable for a min. of six(6) months beyond the start of your tour. This requirement is crucial to prevent any complications or disruptions to your travel plans. Furthermore, please ascertain that your mail service doesn't prevent us from sending you travel documents from our domain, Golden Gate Visa and Tours LLC.com. In case of any concerns about document delivery, we recommend checking your spam folder. Remember, your enjoyable travel experience starts with having valid and accessible travel documents.
Obtaining Travel Documents
You also have the option to obtain specific travel documents through your account on our Service. This convenient feature allows you to access and manage your travel-related documentation in one centralized location. Take advantage of this streamlined process to ensure you have all the necessary documents at hand, simplifying your travel preparations.
Prohibitions in the Service
Responsible and Lawful Use of the Service:
To maintain the integrity and functionality of our Service, we strictly prohibit any illegal, unauthorized, dishonest, or vicious activity. Please refrain from engaging in any actions that may harm, disable, overload, or otherwise hinder our servers or associated networks. Respecting the rights and experience of other users is paramount, and you should not interfere with their ability to enjoy the Service. Unauthorized access attempts, such as hacking or password mining, are strictly forbidden.
Exercising Ethical Conduct:
While utilizing our Service, you consent not to:
A - Uploading or sending content that is improper concerning race, gender, sexual orientation, ethnicity, or any other inherent characteristic, or that is damaging, dangerous, obscene, assaulting, insulting, or libelous is prohibited. Additionally, refrain from violating someone else's right to privacy or notoriety.
B - Create fictitious identities or many accounts to deceive people or pretend as people or organizations, such as Golden Gate Visa and Tours LLC representatives. Never misstate your relationship with any individual or organization, either.
C - Transmit materials in violation of laws, contractual obligations, or fiduciary relationships, like nondisclosure agreements.
D -Files that could damage other users' computers or possessions, such as those that include spyware, trojan horses, bugs, time bombs, cancel-bots, malicious files, or other harmful software, should not be introduced.
E -Remove any proprietary designations or labels, legal disclaimers, or author citations when uploading content or participating in communication functions.
F -Disrupt availability for other users through excessive shouting(for instance, using all caps) or continuous, repetitive posting of text. Moreover, refrain from uploading or transmitting unsolicited advertisements, promotional products, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, “phishing”, or any sort of solicitation, whether it is commercial or not. It is also forbidden to break any municipal, state, federal, or international laws that may be in force.
G - Upload or send copyrighted material, trade secrets, patents, trademarks, service marks, or any other proprietary rights without authorization.
H - Remove or re-evaluate material posted by other individuals or entities.
I - Utilize navigational technologies such as framing, mirroring, or similar ones for manipulating the Service.
J - Probe, scan, test the adequacy of, or circumvent the Service's or any associated networks' or systems' authentication safeguards.
K - Register, subscribe, attempt unauthorized registrations or subscriptions, unsubscribe from others' services, or participate in competitions, promotions, or giveaways without proper authorization.
L - Harvest or gather data about others, which include email IDs.
M -Access the Service, copy material, download data, disseminate, or otherwise replicate any content or data on the Service without permission using any automated or manual methods.
N - Assist or enable any person to be involved in any of these mentioned activities.
Golden Gate Visa and Tours LLC's Actions and Disclosure of Information:
Upholding Security and Legal Compliance:
Golden Gate Visa & Tours LLC has the right to take appropriate, legal action if any of the aforementioned rules are broken, whether intentionally or unintentionally. This can entail closing a user's account or suspending their access. Investigations into alleged crimes or civil wrongs may also involve cooperation with law enforcement or other parties.
Golden Gate Visa and Tours LLC retains the right to share any information required to comply with the relevant regulations, laws, legal processes, and governmental requests, or to safeguard its objectives unless doing so is forbidden by applicable law or specifically stated in the Privacy Policy. Golden Gate Visa & Tours LLC also retains the right, at its sole expense, to alter, reject, or delete any data or materials, in whole or in part.
Governing Law:
The Federal Arbitration Act & the laws of the State of Delaware will regulate the legality, application, analysis, and execution of this Agreement. Regardless of any conflicts of law provisions, will serve as the foundation for this Agreement. It is crucial to note that this ensures uniformity and consistency in the application of the Agreement.
Venue:
To the fullest extent authorized by law, all provisions of this Agreement are applicable. If any disputes or legal proceedings, both parties agree that the proper venue will be determined by the laws and regulations of the State of Delaware. This provision ensures clarity and coherence regarding jurisdiction, allowing for a streamlined process in case of any conflicts.
Severability of Provisions:
Any aspect of this Agreement that we do not enforce will not be considered waived by us. It is significant to note that, to the extent allowed by law, any part of this Agreement that is found to be ineffective will be amended or changed with an obligation that closely follows the original intent. The overall viability and enforcement of the remaining provisions will not be impacted by the invalidity of a specific section. Therefore, even if some parts are deemed to be inapplicable, this clause protects the Agreement's integrity and efficacy.
No Agency Relationship:
It is important to note that nothing in this Agreement -not even any Content- nor elements or features of the Service- creates any kind of partnership, collaboration, employment, or agency relationship between you and Golden Gate Visa and Tours LLC. This ensures a clear demarcation between the responsibilities & obligations of the parties indulged. You, as a user, don’t have the authority to enter into any contract on our behalf or otherwise obligate us.
Assignment:
You, the User, are not permitted to delegate any of your rights under the terms of this agreement. Any such endeavor will be regarded as worthless. Golden Gate Visa and Tours LLC is still free to transfer or assign this Agreement, as well as any or all of its contractual rights and responsibilities, without prior authorization or notification, at its discretion. This may occur in the event of a business transfer to a third party, such as a merger or asset sale.
Third-Party Beneficiaries:
Regarding the utilization of third-party software/products you get via the Service, it is crucial to adhere to the applicable third-party's commercial conditions. In the absence of commercial terms, this Agreement governs the interaction with third-party software or products. It is imperative to note that, unless otherwise specified in this Agreement, no third party has the right to enforce any provision or enjoy any benefit established under this Agreement. The parties involved intend to exclude the creation of third-party beneficiary rights.
Changes to this Agreement:
As part of our commitment to continuously enhance our Service, this Agreement could occasionally change without prior notice. Users are encouraged to regularly review the Effective Date mentioned above to stay informed about any modifications. In the event of significant changes, Users with accounts will be notified, and their consent may be sought. Users have the freedom to consent to the modified terms or discontinue the use of our Service. The continuation of usage following the implementation of updates denotes acceptance of the updated Agreement and permission to be obligated by it. Changes not explicitly described here will only be effective if outlined in a written agreement signed by both parties.
Users from California Please Note:
Users from California are entitled to specific consumer rights notices under California Civil Code Section 1789.3. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs can be reached at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834. Additionally, contact can be made via telephone at (800) 952-5210. If you have any concerns, please don’t hesitate to get in touch with us via the provided email ID and physical address.